Course Description
This
course presents the main concepts of integrated packaged software systems that
are used as the backbone of order management in almost all large companies. The
main functionalities of ERP systems are based on previous concepts of MRP
("Material Requirements Planning") and MRP II ("Manufacturing
Resource Planning"). The functionalities of these logistical systems are
explained and the reasons for the importance of ERP systems are discussed. The
market for ERP systems is outlined and the widely implemented SAP R/3 system is
used to demonstrate certain functionalities of ERP systems.
Who Should Attend
This course is designed
for people of all roles and disciplines that are new to the field of Enterprise
Resource Planning or need to understand the whole picture. It is designed to
bring people up to speed fast so they can participate in ERP initiatives in
their organization.
Duration:
3 days (9:00 - 5:00)
Certification
The e-Business certification exam ERP 212-28 will be conducted at the last day
of the training. Students need to pass the online Prometric exam to receive the CEP
certification.
Course Outline
- The
evolution of software systems for planning and control in manufacturing
companies
- Material
Requirements Planning
- Manufacturing
Resource Planning
- Enterprise
Resource Planning (ERP) systems
- Basic
methods and common features of ERP systems
- The
market for ERP systems
- Selected
functions of the SAP R/3 system
- Supply
Chain Management (SCM) systems
- Basic
methods and common features of SCM systems
- The
market for SCM systems
- Selected
procedures of the mySAP SCM system APO
- Customer
Relationship Management (CRM) systems
- Basic
methods and common features of CRM systems
- The
market for CRM systems
- Selected
functions of the mySAP CRM system
- Information
Warehouses
- Architectures,
interfaces, and integration issues
- Present
state of ERP, SCM, and CRM applications and possible developments in the
near future
- Case
studies